At 1win India, we prioritize clear communication and fast assistance for every user. Whether you have questions about your account, payments in INR, bonus activation, or technical access, our support team is available to provide accurate guidance. We understand that fast resolution matters, especially when it comes to deposits, withdrawals, or live betting sessions. Our goal is to ensure every interaction is handled professionally, securely, and without unnecessary delays. Below you will find all available contact channels and response expectations.
Customer Support Channels
The fastest way to contact 1win India is through live chat. This option is available directly on the website and mobile interface.
- Instant responses from trained agents
- Assistance with account verification
- Help with payment issues in INR
- Bonus clarification and wagering questions
Email Support
For detailed inquiries or document submission, users may contact us via email.
| Inquiry Type | Recommended Channel | Response Time |
|---|---|---|
| Account verification | Up to 24 hours | |
| Payment confirmation | Email + Live Chat | 12–24 hours |
| Technical issues | Live Chat | Immediate |
| Responsible gaming | 24 hours |
Responsible Gaming Assistance
We support safe and controlled betting behavior. Players can request:
- Deposit limits
- Session reminders
- Temporary account suspension
- Permanent self-exclusion
All responsible gaming requests are treated confidentially and processed promptly.
Frequently Asked Contact Reasons
Users most commonly reach out regarding:
- Deposit or withdrawal status
- Bonus eligibility
- Login recovery
- Sports bet settlement clarification
- Mobile app installation guidance
Our team operates 24/7 to ensure uninterrupted service for players across India.